I've recently started buying things from Nordstrom, but we don't have a store in town, so I order most things online. I love that they have free shipping each way. It's such a huge thing for me since shopping is limited in this small town! I purchased William a pair of shoes during the anniversary sale, but they ended up being too small, so I needed to send them back.
I dreaded sending them back, because I thought I would have to pay the full price for the new shoes of $44.99 rather than the $29.00 that I paid for them during the sale. I chatted with one of the sales representatives online, and she was able to process my order via chat, get a new pair sent out to me at the price I paid and process my return.
All I have to do is put this box in the mail today, and I should get the new pair probably early next week! I'm SO happy with the customer service, and I'm completely sold on Nordstrom! I will definitely be shopping there more and more often!
Here are just a few of the things that I've recently purchased per recommendation from Sheaffer...